The Job Log - download software

The Job Log v. 2.0

Release date:	08/18/2007
Author:	Jim Tanner
License:	Shareware Price: $29.95 US
Expiration:	Based on 20 uses
Operating System:	Windows 98,ME,NT3,NT4,2k,XP,2k3,Vista
Requirements:	IE 6.0 or later
Download size:	42871 kilobytes Install support: Install and Uninstall
Web site:	Lazy Bayou - The Job Log
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Description: The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.
Related Categories Accounting & Finance Calculators & Converters Databases & Tools Helpdesk & Remote PC Inventory & Barcoding Investment Tools Math & Scientific Tools Office Suites & Tools Other PIMS & Calendars Project Management Vertical Market Apps
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Author's other listings:	Kennel Manager Pro 2.2 Maid Manager Pro 3.0 The Club Log 2.0 The Crop Log 3.0 The Duffer's Log 4.0 The Fish Boat 2.0 The Game Bag 2.0 The Home Log 2.0 The Lawn Log 2.0 The Pill Box 3.0 The ToolKit 3.0 The ToyBox 2.0 The Train Log 2.0 The Trip Log 3.0 Trap Line 2.0 Unit Manager 2.0

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(ID: 16757-40392)

Fri, Mar 19, 2010

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