|
|
 Public Folder HelpDesk for Outlook v. 9 |
| Release date: |
01/10/2007 Minor Update |
| Author: |
kalmstrom.com Outlook Solutions |
| License: |
Shareware Price: $500.00 US |
| Expiration: |
Based on 30 days |
| Operating System: |
Windows 2k,XP,2k3,Vista |
| Requirements: |
Exchange Server 5.5 or later |
| Download size: |
10870 kilobytes Install support: Install and Uninstall |
| Web site: |
|
|
Download Public Folder HelpDesk for Outlook |
|
|
|
|
Rate this application
|
Report broken links
|
| Description: Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables. PDA-integration. Open webform for receiving support questions online.
Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed.
Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking.
Free 30 day trial! Organization price (500 US$ including 1 year support) - no limits on number of users.
Extensive documentation: manual in the download, many video demonstrations and downloadable slideshow online.
Compatible with Outlook 2000-2003, Vista, IE7 and Office 2007. |
|
|
|
Ratings:
|
There are no ratings yet.
Rate this listing yourself.
|
| Reviews: |
There are 0 reviews of this title by members and visitors.
Review this listing yourself.
|
|
Be the first! You can rate this application with just a few clicks.
Or you can rate it and add comments to make a review.
|
| Author's other listings: |
Calendar Browser for Outlook 5.0
KBase for Outlook 2
OLAP Reporting Tool for Excel 3
Outlook NameDays 3
SharePoint Attachments for Outlook 2
TimeCard for Outlook 4.1
TimeCard for Outlook, Single User 4.1
TimeCard Mobile 1
|
| |
|
Please report any broken link in this listing.
|
Featured Shareware Downloads
The Job Log v. 2.0
Help desk ticket tracking for the small business ownerOS: Windows 98,ME,NT3,NT4,2k,XP,2k3,Vista
$24.95 — try it free
|
Labman v. 3.0
Clinical Laboratory Automation Software handling various tests and analysis.OS: Windows 98,ME,NT4,2k,XP
$39.95 — try it free
|
Unit Manager v. 2.0
Rental Unit management systemOS: Windows 98,ME,NT3,NT4,2k,XP,2k3,Vista
$59.95 — try it free
|
Monkeymen Calendar v. 3.1
Customizable Calendar Reminder with Photos. Printable Desktop Calendars.OS: Windows 95,98,ME,NT4,2k,XP
$28.99 — try it free
|
Brain Storming v. 1.0
Brain Storming The Dynamic New Way to Create Successful IdeasOS: Windows 95,98,ME,NT3,NT4,2k,XP
$19.95 — try it free
|
PDF Text Converter v. 1.0.1
Pdf Text converter converts pdf files to text, views text and pdf informationOS: Windows 98,ME,XP
$44.00 — try it free
|
LeaderCode Personal Information Manager v. 1.0
Manages notes, files, urls, RSS feeds, contact information in folders.OS: Windows 98,ME,2k,XP
$29.99 — try it free
|
Article Cash v. 1.0
The Easy, Proven Simple Way To Create High Quality Articles for Residual IncomeOS: Windows 95,98,ME,NT3,NT4,2k,XP
$37.95 — try it free
|
Time Assist Pro v. 2.1
Time Assist Pro - Intelligent Project ManagerOS: Windows 98,ME,2k,XP
$199.95 — try it free
|
DownloaderXL v. 5.8.6
Download stock quotes, options, investment portfolio and DDE in Microsoft ExcelOS: Windows 95,98,ME,NT3,NT4,2k,XP
$49.95 — try it free
|
(ID: 4762-37411)
|
Sponsors
|
RSS Feeds
