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VersaSRS HelpDesk v. 4.0.0 |
| Release date: |
05/19/2008 New Release |
| Author: |
VersaDev Sales |
| License: |
Freeware Price: $0.00 US Other: AUD 0.00 |
| Expiration: |
none |
| Operating System: |
Windows 2k |
| Requirements: |
MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Ser |
| Download size: |
9951 kilobytes Install support: Install and Uninstall |
| Web site: |
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| Description: versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more... |
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(ID: 11668-26237)
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