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Ontiva Fusion Suite v. 1.0
Release date: 07/25/2006 
Author: TrilogyLive, LLC CRM Business Unit
License: Shareware     Price:  $14.99 US
Expiration: Based on 14 days
Operating System: Windows 2k,XP
Requirements:
Download size: 7661 kilobytes     Install support:  Install and Uninstall
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Description:  ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet. ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP. Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's total customer service costs. ONTIVA FUSION will enable you to communicate instantly with your customers as they browse your online products. Remember that a single question answered from a live support agent can be enough to close a sale! With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously. This drastically reduces your company's operating costs. The ONTIVA eCRM Edition is designed for small companies/sites and enterprise level companies/sites. This version does not restrict the number of support/sales agents. Features on the eCRM edition include co-browsing, email management, ticket management, workflow, and self-service knowledge base. Please click on http://www.ontiva.com/features.asp for a complete list of features.
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(ID: 14518-32880)
Wed, Jan 17, 2018
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